As November 2025 draws to a close, yes, November already!, it feels like the right moment to pause and reflect on the week. It has taken us from out‑of‑county compliance tours by road and rail to an overnight stay at Bisham Abbey National Sports Centre, a venue that has hosted national athletes past and present. There was also a ferry trip to the Isle of Wight, plenty of time on the bike, and four days of training: a refresher for existing site managers, SMSTS, Day 2 of the full SMSTS course, and our BSA Awareness course, all expertly hosted by our partners, MS Associates. A busy, rewarding week supporting clients both across the home counties and closer to home with CDM and wider compliance advice.
What really stands out, though, are the connections and conversations along the way. From site to classroom, the discussions have been insightful and energising. It is a privilege to be treated as part of our clients’ teams, contributing not only to the success of their projects but also to the personal development of their employees’. In the classroom, delegates were encouraged to participate, share experiences and challenge one another, creating genuine peer learning and space to ask “why?”, not just “how?”.
Plan-Do-Check-Act Summary
This PDCA cycle embodies our company ethos of continual improvement and client partnership, woven into our culture through structured reflection on every engagement. It drives client team benefits like enhanced competence, reduced compliance risks, and empowered staff who deliver safer, higher-quality projects.
Plan: Scheduled compliance tours, client support sessions, and training deliveries including SMSTS refreshers and BSA Awareness, targeting key home counties sites and partnerships with MS Associates, aligning with our cultural commitment to proactive risk foresight.
Do: Executed site visits by road, rail, and ferry; delivered four training days; provided CDM advice; integrated peer discussions for practical learning, fostering hands-on growth that strengthens client teams’ on-site execution.
Check: Reviewed conversations for insights on project and staff development; assessed delegate engagement in challenging dialogues; noted high energy from diverse interactions, validating our ethos of open feedback to boost client retention and motivation.
Act: Standardise peer-learning approaches in future sessions; expand client embedding for compliance; plan next cycle with refined travel and training logistics, ensuring sustained client benefits through innovation, loyalty, and project excellence.
